The tour starts at Pambula Lake, Broadwater from where you will paddle to the vibrant turquoise water and beautiful natural surroundings of the Pambula River Mouth. No kayaking experience is needed…
The tour starts at Pambula Lake, Broadwater from where you will paddle to the vibrant turquoise water and beautiful natural surroundings of the Pambula River Mouth. No kayaking experience is needed as your expert kayak guide will show you how! Paddle up the river as your guide points out the wildlife and natural features of Beowa National Park.
Stop along the way to stretch your legs, have a swim and have delicious morning tea. Includes plunger coffee, black leaf tea or peppermint tea, sugar and local full cream milk from Tilba Dairy. Enjoy seasonal fruit, sweet treats from Blend Cafe as well as fruit juice. Special dietary requirements can be catered for upon request.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
