Combine two of the best experiences on the Sapphire Coast, kayaking and oysters! The tour starts at the stunning Pambula River Mouth with vibrant turquoise water and beautiful natural surroundings…
Combine two of the best experiences on the Sapphire Coast, kayaking and oysters! The tour starts at the stunning Pambula River Mouth with vibrant turquoise water and beautiful natural surroundings. No kayaking experience is needed as the expert kayak guide will show you how. Paddle up the river as their guide points out some of the wildlife and natural features of Beowa National Park (formerly Ben Boyd National Park).
Before you know it, you’ll be at Broadwater Oysters, an award-winning Sydney Rock Oyster farm. If you have ever wanted to learn how to shuck oysters, well now is your chance and it’s easier than you think. Broadwater oysters will set the table with everything you need to open and taste the freshest oysters – straight out of the water.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
