Kayak through different eco systems from the forest of reeds in the lagoon to the sand spits, bush and farm land of the Bega River. You'll be going at a pace to suit the group's experience level and…
Kayak through different eco systems from the forest of reeds in the lagoon to the sand spits, bush and farm land of the Bega River. You'll be going at a pace to suit the group's experience level and have time to really enjoy the natural habitat with guests often spotting egrets fishing by the shallow waters, azure kingfishers perched on the ends of branches and possibly white bellied sea eagles flying above. There really is so much to see and experience along this beautiful lagoon and river system. Part way along you'll land ashore to stretch your legs, enjoy a lovely morning tea and perhaps even a swim.
Morning tea includes plunger coffee, black leaf tea or peppermint leaf tea, sugar and local full cream milk from Tilba Real Dairy. Enjoy seasonal fruit and a sweet treat from Blend cafe as well as fruit juice. Special dietary requirements can be catered for upon request.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
