Their new Aboriginal Peoples cultural tour on the Pambula River, comes from a special collaboration with Twofold Aboriginal Corporation. This immersive experience takes participants on a guided…
Their new Aboriginal Peoples cultural tour on the Pambula River, comes from a special collaboration with Twofold Aboriginal Corporation. This immersive experience takes participants on a guided kayaking journey, complemented by the knowledge and stories of a First Nations guide. As paddles gently ripple the waters of the Pambula River, guests will be enlightened about the river’s profound significance in Aboriginal Peoples culture, history, and lore.
As part of their commitment to giving back and supporting the First Nations community, a portion of the proceeds from each booking will directly benefit the Twofold Aboriginal Corporation.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
