Alpaca Meet & Greet
Overview
Embark on an unforgettable adventure on the Central Coast as you indulge in an Alpaca Meet & Greet. Immerse yourself in the world of these gentle creatures and create lasting memories that will warm your heart.
Your Alpaca Encounter Highlights:
Meet Their Magnificent Alpaca Herd: Step into a world of wonder as you get acquainted with their remarkable herd of over 100 alpacas.
Educational Interaction: Delve into the captivating world of alpacas during this one hour immersive experience, hand-feeding their alpacas. Their team will be on hand to provide fascinating insights about the alpaca's behaviours and characteristics. Just ask their friendly team any questions may have.
Cuddles and Connection: Discover the joy of cuddles and neck rubs from the affectionate alpacas. Capture picture-perfect moments with these photogenic companions – don't forget to bring your camera!
Experience Details:
Schedule: 12:30pm from Friday to Sunday, with daily sessions during NSW school holidays. For group bookings of 10 or more, appointments are available on weekdays. Please contact them directly for group arrangements.
Sunday special extended hours. Stay as long as you like during their Sunday extended tour hours.
Accessibility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a bathroom which is fully accessible and equipped with ceiling hoist and adult change table
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have grab rails in the bathroom
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer multiple options for booking - web, email, phone
Provide information in large print
Provide portable ramps
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
