On this tour you will explore pristine beaches and ancient headlands located in the picturesque regions stretching from Narooma to Bermagui. You will also visit the beautiful heritage villages of…
On this tour you will explore pristine beaches and ancient headlands located in the picturesque regions stretching from Narooma to Bermagui. You will also visit the beautiful heritage villages of Central Tilba and Tilba Tilba.
Provided is a restaurant lunch. Let us know your dietry needs when you book.
You will be transported by luxury air conditioned van that seats six guests in spacious comfort.
You are likely to spot some of Australia's native wildlife and sea life including whales and seals in season. You will meet local Australian people and gain an understanding of Australian culture and lifestyle.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have telephones which are compatible with hearing aids
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
