An introduction to our unique cool climate wine region suits individuals and small groups. The tour includes an experienced tour to relax and enjoy tasting wine at three selected premier award…
An introduction to our unique cool climate wine region suits individuals and small groups. The tour includes an experienced tour to relax and enjoy tasting wine at three selected premier award-winning cellar doors complimentary water is available on tour.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have grab rails in the bathroom
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
