All surfing packages include surfboards, body boards, wetsuits, sunscreen, and instruction from qualified Surfing Australia Instructors, teaching in a safe and controlled environment.
Lessons…
All surfing packages include surfboards, body boards, wetsuits, sunscreen, and instruction from qualified Surfing Australia Instructors, teaching in a safe and controlled environment.
Lessons include surfing tips, water safety awareness on rips and currents, and basic surf awareness.
Surfers will learn to catch waves and experience the thrill of riding a wave.
With excellent instruction, great equipment, and the best learning conditions available, success and fun is guaranteed.
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have visual alerts for emergencies (Include flashing light)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide beach matting and beach wheelchairs for people to access the water
Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
