Explore the farm with one of our experienced tour guides! Start your tour by meeting one of the halter-trained alpacas or llamas for an adorable photo that will make all your friends and family…
Explore the farm with one of our experienced tour guides! Start your tour by meeting one of the halter-trained alpacas or llamas for an adorable photo that will make all your friends and family jealous.
After a fabulous photo opportunity with your new fluffy friend, then you will go into one of the alpaca paddocks, with the tour guide, where you will be surrounded by our happy herd. The herd will race over to see you and the tasty treats you will have for them. You will then have the chance to feed them from the tasty bucket…which they love!
You will enjoy an exciting and educational talk on the steps involved in getting the fibre from the paddock to a finished product. You will also learn about the herd's quirky personalities and how some of them got their names! You will finish off the tour with a complimentary snack (tea, coffee or soft drink and sweet/savoury snack) to enjoy while you watch the herds grazing in their paddocks.
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who are blind or have vision loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
