Multi-award-winning Balloon Aloft has been ballooning in the Hunter Valley since 1980. Located just two hours north of Sydney and forty-five minutes from Newcastle, the Hunter Valley - Australia's…
Multi-award-winning Balloon Aloft has been ballooning in the Hunter Valley since 1980. Located just two hours north of Sydney and forty-five minutes from Newcastle, the Hunter Valley - Australia's premier vineyard region - offers the perfect backdrop for the flight of a lifetime.
Hunter Valley balloon flights begin at sunrise and take in views of the picturesque wine regions of Pokolbin, Lovedale, Rothbury or Broke. Balloon flights last approximately one hour and are followed by a delicious gourmet breakfast and champagne celebration at the famous Peterson House winery and Restaurant.
Can cater the daily sunrise balloon flights for individuals, corporate groups or intimate VIP flights.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide information in large print
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
