Nestled in pristine native bushland just over an hour south of Sydney and 30 minutes north of Wollongong, Darkes Forest Riding Ranch is the ultimate destination for a memorable horse riding…
Nestled in pristine native bushland just over an hour south of Sydney and 30 minutes north of Wollongong, Darkes Forest Riding Ranch is the ultimate destination for a memorable horse riding experience.
Darkes Forest Riding Ranch prides itself on being a family-owned and operated establishment, ensuring a warm and welcoming atmosphere for all visitors. The experienced ride leaders and instructors are passionate about horses and dedicated to providing a safe and enjoyable experience for riders of all ages and skill levels. Whether a beginner or an advanced rider, Darkes Forest Riding Ranch offers trail rides and riding lessons designed to suit various abilities and preferences. Safety is a top priority, and helmets are provided for all riders to ensure a secure riding experience.
After the ride, visitors can relax and take in the stunning surroundings with a hot beverage from the kitchen. The gift shop offers unique souvenirs to remember the visit.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Have an appropriate area for toileting an assistance dog
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)