The Cotton Merchants

Caters for people who use a wheelchair.

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Offer a range of contact methods for receiving complaints

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)