Welcome to the regional tourist information centre nestled in the heart of the Snowy Mountains. The friendly staff eagerly await, ready to assist you in exploring this diverse area.
Discover Cooma's…
Welcome to the regional tourist information centre nestled in the heart of the Snowy Mountains. The friendly staff eagerly await, ready to assist you in exploring this diverse area.
Discover Cooma's variety of experiences—from local history to cultural immersion, outdoor adventures, and breathtaking natural landscapes. The newly refurbished centre is your one-stop shop for information, souvenirs, and local insights.
Chat with the knowledgeable staff about attractions, events, and activities available in the Snowy Mountains, including bushwalking, biking, snow experiences, and accommodations. They provide reliable, up-to-date information on roads, snow conditions, dining, and history.
The professional team is here to help you make the most of your time in the Snowy Monaro region. Whether you need fishing licenses, local discounted national park passes, family history and genealogy assistance, or recommendations for things to do, they have you covered.
Recognised as a Level 2 Accredited Visitor Information Centre, their service extends beyond in-person visits—they also offer assistance over the phone, email, and mail, providing complimentary information packs to kick-start your journey.
Your stay here isn't just about exploration; it's an invitation to unwind, indulge, and enjoy a multitude of experiences. So relax, savour the moment, and immerse yourself in the wonders that await in the Snowy Monaro region.
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Offer multiple options for booking - web, email, phone
Provide seating in common areas including reception area
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)