Watersports Tweed is a locally owned aquatic business located at beautiful and safe Jack Evans Boat Harbour, Tweed Heads.
Hire Stand-up paddleboards, Kayaks, Paddle Boats, and Vu Boards. They…
Watersports Tweed is a locally owned aquatic business located at beautiful and safe Jack Evans Boat Harbour, Tweed Heads.
Hire Stand-up paddleboards, Kayaks, Paddle Boats, and Vu Boards. They provide free lessons with every hire.
Wild fish feeding sessions are held daily. Call in and paddle with the local dolphins and turtles.
A Watersports Tweed experience is ideal for birthdays, corporate groups, sporting/school groups.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with high support needs who travel with a support person
Have a wheelchair accessible toilet / shower and change room
Have an appropriate area for toileting an assistance dog
Have options available for easier communication for people with dual sensory loss (Includes adapted telephones, adapted mobile telephones and Telephone Typewriters (TTY’s). For some people the fax machine is useful for sending messages in large print)
Have visual alerts for emergencies (Include flashing light)
Offer multiple options for booking - web, email, phone
Provide valet parking
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
