Set on two acres with breath taking views over the Hastings River, Ana Mandara is a relaxed and tranquil refuge in scenic Port Macquarie.
Guest rooms are expansive and well-appointed, with king…
Set on two acres with breath taking views over the Hastings River, Ana Mandara is a relaxed and tranquil refuge in scenic Port Macquarie.
Guest rooms are expansive and well-appointed, with king sized beds, en suite, spa bath and private balconies overlooking acres of gardens and stunning views over the Hastings River.
All rooms are air-conditioned and offer complimentary guest toiletries, bath robes and slippers, television with Netflix access, free WiFi, and bar fridge.
Ana Mandara prides itself on absolutely spoiling their guests with a three course gourmet breakfast. They source the freshest ingredients from the garden and local producers. Breakfast can be served on the terrace overlooking the river or in the guest dining area. Alternately, you can enjoy this in the privacy of your room.
The outdoor heated spa provides guests with a luxurious way to relax, sip champagne and watch the river gently slide by.
In the evenings, relax and unwind in the comfortable guest lounge, curl up on the lounge with a good book, listen to your favourite music or play a game of darts all whist enjoying the crackling log fire in winter.
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Have a handheld shower hose (should be at least 1500mm long)
Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable
Have a shower curtain (no door)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide grabrails provided adjacent to the toilet
Provide linen that is chemical and fragrance free (if requested)
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
