The Newcastle Visitor Information Centre (VIC) is a contemporary and innovative space proudly dedicated to all things Newcastle, in the former Civic Railway Station Building.
Located in the heart…
The Newcastle Visitor Information Centre (VIC) is a contemporary and innovative space proudly dedicated to all things Newcastle, in the former Civic Railway Station Building.
Located in the heart of the cultural precinct of Newcastle, the Newcastle VIC is adjacent to the Civic Station light rail stop and is easy walking distance from Newcastle Museum, the Art Gallery and Civic Theatre.
Visit the Centre for friendly and professional advice on how to experience the best the city has to offer. The welcoming staff share all their insider tips for exploring the city and uncovering it's hidden gems. Browse the display of map, brochures, other regional guides and Newcastle souvenirs.
Passionately supportive of all things local, the Newcastle Visitor Information Centre stocks a wide range of products made by Newcastle makers and traders. From local honey and hot sauce, to ceramics, artist works and books, soaps, tea towels and much more.
Free WiFi is available. There are four 15 minute parking bays with entry to these off Civic Lane.
Caters for people with allergies and intolerances.
Employ people with disability
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
