Nestled in the heart of a pristine rainforest, Sine Cera is a wellness retreat designed to nurture your mind, body, and spirit while supporting a larger purpose. This eco-conscious haven offers an…
Nestled in the heart of a pristine rainforest, Sine Cera is a wellness retreat designed to nurture your mind, body, and spirit while supporting a larger purpose. This eco-conscious haven offers an escape from the fast pace of modern life, allowing you to reconnect with nature, yourself, and others in a profound way.
Located on 200 acres of lush rainforest valleys, crystal-clear creeks, and stunning bushland ridges, Sine Cera provides an idyllic backdrop for healing and reflection. Less than two hours from Byron Bay, the Gold Coast, and Brisbane, the retreat is both remote and easily accessible.
Sine Cera Rainforest Retreat champions the restorative powers of both nature and the human spirit. It is a sanctuary where everyone is welcomed and encouraged to be their authentic selves. The team has cultivated a tranquil and inclusive environment that prioritises the mental and physical safety of all guests.
Australia is renowned for its natural beauty, and Sine Cera showcases this in its purest form. Adjacent to the World Heritage-listed Border Ranges National Park, the retreat offers visitors the rare opportunity to experience the untouched splendour of this ancient landscape. With an estimated 660 species of plants and animals, including many rare and endangered, Sine Cera is not only a retreat but a vital refuge for iconic flora and fauna.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a handheld shower hose (should be at least 1500mm long)
Have a shower curtain (no door)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Have grab rails in the bathroom
Have grabrails in shower recess (can be removable and height adjustable)
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide grabrails provided adjacent to the toilet
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
