The Boathouse Resort is a four star rated serviced apartment holiday resort located amongst the magical surrounds of Tea Gardens and the beautiful waterways of the Myall River and Nelson Bay.
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The Boathouse Resort is a four star rated serviced apartment holiday resort located amongst the magical surrounds of Tea Gardens and the beautiful waterways of the Myall River and Nelson Bay.
Great for families and couples seeking a relaxing getaway. Highly rated on all platforms, the four star Riverfront and Poolside Apartments feature fully equipped two or three bedrooms and two bathrooms with a 25 metre lap pool and beach pool, steam room and gym available to all guests.
Just four minutes' drive to Hawks Nest famous beaches.
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who use a wheelchair.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a handheld shower hose (should be at least 1500mm long)
Have a lever handle on the door (easier to use)
Have a place to store medical equipment (eg oxygen)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Have grabrails in shower recess (can be removable and height adjustable)
Have handrails on all your stairways
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have raised tactile buttons in your lifts
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide portable commode chairs
Provide seating in common areas including reception area
Provide wheelchair access to spa/gym
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
