Rosebourne Gardens Motel is a 3.5-star motel with spacious all-ground floor units with parking at your door.
Clean and spacious rooms with dining and ensuite facilities, TV, Foxtel, fridge, cutlery…
Rosebourne Gardens Motel is a 3.5-star motel with spacious all-ground floor units with parking at your door.
Clean and spacious rooms with dining and ensuite facilities, TV, Foxtel, fridge, cutlery, crockery and a toaster as well as tea and coffee available.
They have designated pet-friendly rooms so your pets can spend the night with you( surcharge and conditions apply).
Free WiFi and DVD movies available in your rooms, as well as a sparkling Mineral pool with a spa is available for you to cool off after a long day’s travel.
Relax and unwind after your travels on the deck by the pool for a barbecue, or take a stole to the beach just a 15-minute walk away.
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caption all entertainment (TVs, live shows, performances)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Employ people with disability
Have a bathroom which is fully accessible and equipped with ceiling hoist and adult change table
Have a place to store medical equipment (eg oxygen)
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an appropriate area for toileting an assistance dog
Have rooms which are interconnecting
Have TVs with captioning option
Have twin beds available on request
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide digital communication materials (hard copy information is also available on line)
Provide information in large print
Train staff to use a DeafBlind Communicator (a portable device consisting of a DB-Phone and DB-Braille with QWERTY or Perkins keyboard)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
