Everything you desire is right here, a luxurious holiday experience in Hunter Valley and a relaxed luxury holiday experience in the Hunter Valley.
Nestled among rolling vineyards and overlooking…
Everything you desire is right here, a luxurious holiday experience in Hunter Valley and a relaxed luxury holiday experience in the Hunter Valley.
Nestled among rolling vineyards and overlooking manicured fairways, the award-winning Château Élan at The Vintage is one of Australia’s finest integrated golf, spa and conference resorts located in the heart of the famed Hunter Valley.
A destination as much for its breathtaking scenery as for its comprehensive offering, the resort offers luxury hotel style accommodation, four conference and event venues, an award-winning spa and Greg Norman-designed golf 18 hole golf course.
Surrounded by vineyards and meandering cellar door wine trails, the hotel is perfectly positioned just a short two-hour drive north of Sydney or a 45-minute commute from Newcastle airport. This makes it ideal for family holidays and quick weekends away as it is for conferences and destination events.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a handheld shower hose (should be at least 1500mm long)
Have a lever handle on the door (easier to use)
Have a shower curtain (no door)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have grab rails in the bathroom
Have grabrails in shower recess (can be removable and height adjustable)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide grabrails provided adjacent to the toilet
Provide linen that is chemical and fragrance free (if requested)
Provide seating in common areas including reception area
