Strategically located in the growing industrial, cultural, sporting and business hub of the Hunter Valley, the Quest Maitland balances the convenience and comfort of modern amenities with…
Strategically located in the growing industrial, cultural, sporting and business hub of the Hunter Valley, the Quest Maitland balances the convenience and comfort of modern amenities with personalised service.
Quest Maitland is a purpose built serviced apartment accommodation property in Maitland offering a range of studio, one and two bedroom serviced apartments, conferencing facilities for small meetings, secure onsite car parking and an onsite restaurant offering lunch and dinner options.
The accommodation is modern, stylish and designed for your comfort. All apartments feature a fully equipped kitchen and laundry facilities, separate spacious living and dining areas, broadband internet access, Austar and separate work areas all designed for the corporate or leisure traveller alike.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a handheld shower hose (should be at least 1500mm long)
Have a lever handle on bathroom door
Have a lever handle on the door (easier to use)
Have a place to store medical equipment (eg oxygen)
Have a shower curtain (no door)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have grab rails in the bathroom
Have rooms which are interconnecting
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have twin beds available on request
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide grabrails provided adjacent to the toilet
Provide seating in common areas including reception area
Train your staff in disability awareness
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
