Yarrawonga Mulwala Visitor Information Centre are a one-stop-shop experience for all your information about the Yarrawonga Mulwala region.
Planning a wedding, reunion, an annual car rally, a…
Yarrawonga Mulwala Visitor Information Centre are a one-stop-shop experience for all your information about the Yarrawonga Mulwala region.
Planning a wedding, reunion, an annual car rally, a conference, golfing tour or canoeing expedition? Let the team know your brief, and being local, they can simplify your search options, right down to the absolute must do
Offering an online and personal booking service that provides the widest range of accommodation options regionally, including boat cruises on Lake Mulwala. The booking team can always be contacted because their people are real, you can actually call us and speak to a real person right away.
The Visitor Information Centre people are passionate about the region with invaluable local knowledge, so you gain the best out of your visit, whether it's your first time or your 20th time or even if you live locally.
It's a buzz for their people to put you in touch with the member businesses and not afraid to think outside of the box to find an experience or product that feels right for you.
The service is friendly and information is current. Online is great - in person is best.
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have step free access to restaurant, lounge and bar
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
