Established in 1968, Burnbrae is somewhat of a Mudgee icon known for its multitude of Award Winning Wines, Lazy Pizza Sunday's, local produce antipasto platters, annual Black Tie extravaganza and…
Established in 1968, Burnbrae is somewhat of a Mudgee icon known for its multitude of Award Winning Wines, Lazy Pizza Sunday's, local produce antipasto platters, annual Black Tie extravaganza and warm Cellar Door experience.
As the country town of Mudgee is rapidly gaining popularity for its rolling hills, vineyards, superb wines and food and locally produced delicacies, Burnbrae is increasingly a magnet for those ‘in the know’.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caption all entertainment (TVs, live shows, performances)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have handrails on all your stairways
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have TVs with captioning option
Have visual alerts for emergencies (Include flashing light)
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
