Rosby Guesthouse and Studio

Caters for people who are deaf or have hearing loss

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a place to store medical equipment (eg oxygen)

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have rooms which are interconnecting

Have twin beds available on request

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide linen that is chemical and fragrance free (if requested)

Provide seating in common areas including reception area

Provide toiletries which are chemical and fragrance free (if requested)

Use non-slip tiles in the bathroom or slip resistant matting

Use organic (chemical and fragrance free) cleaning products

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)