When an opportunity offered to the owner by friend to open a cafe in her newly developed allied health space, the story of Four Cats Coffee was launched. Creating a cafe name that was relevant &…
When an opportunity offered to the owner by friend to open a cafe in her newly developed allied health space, the story of Four Cats Coffee was launched. Creating a cafe name that was relevant & memorable was also inspired by another love, the family’s four cats who are stylised in their logo.
Already offering great coffee & food, they added a retail section offering local foodstuffs, unique homewares, vintage goods & plants.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Employ people with disability
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
