The Clairfield Hotel is home to 57 impeccably designed luxury guest rooms and suites.
Within the centre of the property is an enclosed heated pool with plush daybeds, gymnasium and steam room. The…
The Clairfield Hotel is home to 57 impeccably designed luxury guest rooms and suites.
Within the centre of the property is an enclosed heated pool with plush daybeds, gymnasium and steam room. The cantina lighting, lounge seating and outdoor fireplace create the perfect setting for relaxed poolside dining.
Gigi’s is a 70-seat contemporary restaurant offering inventive Australian cuisine with an Italian influence, and the Flour Bin is a 30-seat lounge for drinks and informal meals. Executive Chef Sam Potter’s vision is elevated yet approachable cuisine using the highest quality seasonal produce. Mudgee is blessed with exceptionally talented artisans from cheese and chocolate to oils and meat and they aim to support and showcase this community as much as possible.
Jila, a dedicated wellness studio, includes a beautiful relaxation area, two infrared saunas and float therapy rooms using naturally derived Sans [ceuticals] products.
Inspired by the clear fields of Mudgee, the warmth and personality of the community influence The Clairfield. They are unpretentious and approachable with a delighted appreciation for meeting new people and introducing them to the area. They seek to turn visitors into friends that return again and again. Offering a level of service that is highly personalised and in tune with every individual guest's wants and desires.
Adhere to The Food Authority requirements for allergy management in food preparation
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have Braille and tactile signage on all information and paths of travel
Have a handheld shower hose (should be at least 1500mm long)
Have a lever handle on bathroom door
Have a lever handle on the door (easier to use)
Have a shower curtain (no door)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Have grab rails in the bathroom
Have grabrails in shower recess (can be removable and height adjustable)
Have handrails on all your stairways
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have raised tactile buttons in your lifts
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide grabrails provided adjacent to the toilet
Provide linen that is chemical and fragrance free (if requested)
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Provide wheelchair access to spa/gym
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use organic (chemical and fragrance free) cleaning products
